Silicon Valley has been humbled. But its schemes are as dangerous as ever
Silicon Valley has been humbled. But its
schemes are as dangerous as ever
By: Evgeny Morozov
Taken from: The Guardian
Just a decade ago, Silicon Valley pitched itself as a
savvy ambassador of a newer, cooler, more humane kind of capitalism. It quickly
became the darling of the elite, of the international media, and of that
mythical, omniscient tribe: the “digital natives”. While an occasional critic –
always easy to dismiss as a neo-Luddite – did voice concerns about their
disregard for privacy or their geeky, almost autistic aloofness, public opinion
was firmly on the side of technology firms.
Silicon Valley was the best that America had to offer;
tech companies frequently occupied – and still do – top spots on lists of the
world’s most admired brands. And there was much to admire: a highly dynamic,
innovative industry, Silicon Valley has found a way to convert scrolls, likes
and clicks into lofty political ideals, helping to export freedom, democracy
and human rights to the Middle East and north Africa. Who knew that the only
thing thwarting the global democratic revolution was capitalism’s inability to
capture and monetise the eyeballs of strangers?
How things have changed. An industry once hailed for
fuelling the Arab spring is today repeatedly accused of abetting Islamic State.
An industry that prides itself on diversity and tolerance is now regularly in
the news for cases of sexual harassment as well as the controversial views of
its employees on matters such as gender equality. An industry that built its
reputation on offering us free things and services is now regularly assailed
for making other things – housing, above all – more expensive.
The Silicon Valley backlash is on. These days, one can
hardly open a major newspaper – including such communist rags as the Financial
Times and the Economist – without stumbling on passionate calls that demand
curbs on the power of what is now frequently called “Big Tech”, from
reclassifying digital platforms as utility companies to even nationalising
them.
Meanwhile, Silicon Valley’s big secret – that the data
produced by users of digital platforms often has economic value exceeding the
value of the services rendered – is now also out in the open. Free social
networking sounds like a good idea – but do you really want to surrender your
privacy so that Mark Zuckerberg can run a foundation to rid the world of the
problems that his company helps to perpetuate? Not everyone is so sure any
longer. The Teflon industry is Teflon no more: the dirt thrown at it finally
sticks – and this fact is lost on nobody.
Much of the brouhaha has caught Silicon Valley by
surprise. Its ideas – disruption as a service, radical transparency as a way of
being, an entire economy of gigs and shares – still dominate our culture.
However, its global intellectual hegemony is built on shaky foundations: it
stands on the post-political can-do allure of TED talks much more than in wonky
thinktank reports and lobbying memorandums.
This is not to say that technology firms do not dabble
in lobbying – here Alphabet is on a par with Goldman Sachs – nor to imply that
they don’t steer academic research. In fact, on many tech policy issues it’s
now difficult to find unbiased academics who have not received some Big Tech
funding. Those who go against the grain find themselves in a rather precarious
situation, as was recently shown by the fate of the Open Markets project at New
America, an influential thinktank in Washington: its strong anti-monopoly
stance appears to have angered New America’s chairman and major donor, Eric
Schmidt, executive chairman of Alphabet. As a result, it was spun off from the
thinktank.
Nonetheless, Big Tech’s political influence is not at
the level of Wall Street or Big Oil. It’s hard to argue that Alphabet wields as
much power over global technology policy as the likes of Goldman Sachs do over
global financial and economic policy. For now, influential politicians – such
as José Manuel Barroso, the former president of the European Commission –
prefer to continue their careers at Goldman Sachs, not at Alphabet; it is also
the former, not the latter, that fills vacant senior posts in Washington.
This will surely change. It’s obvious that the
cheerful and utopian chatterboxes who make up TED talks no longer contribute
much to boosting the legitimacy of the tech sector; fortunately, there’s a
finite supply of bullshit on this planet. Big digital platforms will thus seek
to acquire more policy leverage, following the playbook honed by the tobacco,
oil and financial firms.
There are, however, two additional factors worth
considering in order to understand where the current backlash against Big Tech
might lead. First of all, short of a major privacy disaster, digital platforms
will continue to be the world’s most admired and trusted brands – not least
because they contrast so favourably with your average telecoms company or your
average airline (say what you will of their rapaciousness, but tech firms don’t
generally drag their customers off their flights).
And it is technology firms – American companies but
also Chinese – that create the false impression that the global economy has
recovered and everything is back to normal. Since January, the valuations of
just four firms – Alphabet, Amazon, Facebook and Microsoft – have grown by an
amount greater than the entire GDP of oil-rich Norway. Who would want to see
this bubble burst? Nobody; in fact, those in power would rather see it grow
some more.
The culture power of Silicon Valley can be gleaned
from the simple fact that no sensible politician dares to go to Wall Street for
photo ops; everyone goes to Palo Alto to unveil their latest pro-innovation
policy. Emmanuel Macron wants to turn France into a startup, not a hedge fund.
There’s no other narrative in town that makes centrist, neoliberal policies
look palatable and inevitable at the same time; politicians, however angry they
might sound about Silicon Valley’s monopoly power, do not really have an
alternative project. It’s not just Macron: from Italy’s Matteo Renzi to
Canada’s Justin Trudeau, all mainstream politicians who have claimed to offer a
clever break with the past also offer an implicit pact with Big Tech – or, at
least, its ideas – in the future.
Second, Silicon Valley, being the home of venture
capital, is good at spotting global trends early on. Its cleverest minds had
sensed the backlash brewing before the rest of us. They also made the right
call in deciding that wonky memos and thinktank reports won’t quell our
discontent, and that many other problems – from growing inequality to the
general unease about globalisation – will eventually be blamed on an industry
that did little to cause them.
Silicon Valley’s brightest minds realised they needed
bold proposals – a guaranteed basic income, a tax on robots, experiments with
fully privatised cities to be run by technology companies outside of government
jurisdiction – that will sow doubt in the minds of those who might have
otherwise opted for conventional anti-monopoly legislation. If technology firms
can play a constructive role in funding our basic income, if Alphabet or Amazon
can run Detroit or New York with the same efficiency that they run their
platforms, if Microsoft can infer signs of cancer from our search queries:
should we really be putting obstacles in their way?
In the boldness and vagueness of its plans to save
capitalism, Silicon Valley might out-TED the TED talks. There are many reasons
why such attempts won’t succeed in their grand mission even if they would make
these firms a lot of money in the short term and help delay public anger by
another decade. The main reason is simple: how could one possibly expect a
bunch of rent-extracting enterprises with business models that are reminiscent
of feudalism to resuscitate global capitalism and to establish a new New Deal
that would constrain the greed of capitalists, many of whom also happen to be
the investors behind these firms?
Data might seem infinite but there’s no reason to
believe that the enormous profits made from it would simply smooth over the
many contradictions of the current economic system. A self-proclaimed caretaker
of global capitalism, Silicon Valley is much more likely to end up as its
undertaker.
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